Terms of Service

Atlanta Flower Club

1. Introduction

Welcome to Atlanta Flower Club. By accessing and using our services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree to these terms, you should not use our services.

2. Service Overview

Atlanta Flower Club provides fresh flower delivery services, including one-time purchases and subscription plans. We deliver within specified ZIP codes in the Atlanta area and offer local pick-up options for customers outside our delivery radius.

3. Orders and Subscriptions

Order Placement:

  • Orders for one-time bouquets must be placed by 2 PM on Monday to qualify for Friday delivery.

  • Subscription customers must choose their preferred frequency and bouquet size during the sign-up process.

Delivery:

  • Free delivery is available within a 10-minute radius of Virginia-Highland.

  • Paid delivery options are available for customers within a 20-minute radius.

  • Local pick-up is available at Ash Coffee in Virginia-Highland on Saturdays and Sundays during their business hours (8 AM - 6 PM).

Vase Exchange:

  • Subscription customers receive a complimentary vase with their first order. Please place the empty vase from the prior delivery outside for collection on subsequent deliveries.

  • One-time purchase customers can buy a vase for an additional price and do not need to return it.

4. Payment

Pricing:

  • All prices for products and services are listed on our website. Prices are subject to change without notice.

Payment Terms:

  • Payment must be made at the time of order placement. We accept various forms of payment as indicated on our website.

5. Cancellation and Refund Policy

Cancellations:

  • Cancellations for one-time orders must be made before 2 PM on Monday for a full refund.

  • Subscription customers can modify or cancel their subscriptions through their account settings.

Refunds:

  • Refunds are processed on a case-by-case basis. If you are not satisfied with your order, please contact us immediately to discuss a resolution.

6. Use of Services

Eligibility:

  • You must be at least 18 years old to use our services.

Account Responsibility:

  • You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

8. Limitation of Liability

Atlanta Flower Club is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services, including but not limited to damages for loss of profits, data, or other intangible losses.

9. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised terms.

10. Governing Law

These terms and conditions are governed by the laws of the State of Georgia. Any disputes arising from these terms shall be resolved in the state or federal courts located in Georgia.

11. Contact Information

If you have any questions about these terms and conditions, please contact us here.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.